A driver working for a national company submitted his licence to the DVLA to update medical information. The replacement licence did not include categories C and E (HGV Class 1) but instead showed a provisional category C entitlement.
We liaised (at some length) with the DVLA on behalf of the client and their driver and managed to get the error amended.
Visit the A1 Tachograph Services Ltd. website for more information on Case Study: Licence Upgrades and Lost Classes